Wednesday, July 18, 2012

Alchemy in Hampden - Restaurant review for Baltimore spot

I went here for lunch the other day. I was excited to try it because the menu looked great. The ambiance looked very swanky and cute.

Click here to visit their web site.

When the food came, my friend and I were both excited.

She got a salad with carmelized avocado, which neither of us had heard of before....


I have to say, the presentation was cool and she said it was very tasty.

Now, we get to the bad part. I'm a picky eater and asked for my caesar salad with no anchovies or dressing. It came with two huge anchovies and it truly made the lettuce and entire salad taste very fishy.
I could have lived with the mistake if they would have been quick to fix it. But the waiter literally looked at my like I was crazy when I asked for just a bowl of lettuce and cheese to replace the fishy lettuce. He was so rude, and pissed, and threw all kinds of attitude my way! I couldn't believe it. I think he stood there a good 3 minutes while I just said, if you wouldn't mind. He walked away furious and said "I'll see what I can do..." Really? about getting a bowl of lettuce after you messed up my order?
If it were tomatoes or something I could easily pick out I would have, but it truly ruined the flavor of my lunch.  I give customer service a 0 out of 10.



 I have to give props where props are due. The shrimp were tasty and cooked well, with a peppery flavor. Maybe I just got a bad waiter and should try it again sometime, but with so many other restaurants in Hampden I'd rather frequent the other places that I enjoy, like Common Ground, Grano, or Cafe Hon.


1011 West 36th Street
Baltimore, MD, 21211
410-366-1163

Hours

Tue-Thu:11:30am - 3:30pm
5:00pm - 9:00pm
Fri:11:30am - 3:30pm
5:00pm - 10:00pm
Sat:11:30am - 4:00pm
4:00pm - 10:00pm
Sun:11:00am - 3:00pm
4:00pm - 9:00pm